QUALITY POLICY

ALINDECO, one of the leaders in the manufacture and supply of high quality abaca and other non-wood pulp, will continue to achieve:

      1. Total customer satisfaction

      2. Continual improvement

      3. Teamwork, excellence and safety in the workplace

      4. Contribution to employment and nation-building

      5. Compliance with applicable statutory
         and regulatory requirements

      6. Protection of the interest of its stakeholders

CORPORATE CULTURE

We are Responsible leaders and workers who are God-fearing and committed to Customer Satisfaction,
Excellence, Discipline, Integrity and Respect for Others.


ALINDECO Achieves ISO 9001:2000 and 9001:2008 Certification

ALINDECO has been issued ISO 9001:2000 certification by TUV Rhineland Philippines, an accredited third-party registrar of the International Organization for Standardization (ISO). By receiving the ISO 9001:2000 certification, ALINDECO is recognized for providing industry-level quality and service, and can ensure customer confidence in their decision to partner with ALINDECO.

The ISO 9001:2000 standard is designed to consider all important processes affecting quality, from the internal review of contracts received from customers, to the packaging and delivery of the finished product. The intent of the standard is to provide a universal baseline for quality management that can be used by companies around the world. The success of this idea is evident; ISO 9000 has become the most widely used quality management system in the world.

We are proud that our
processes have been found
compliant and stood
up to the scrutiny of the
ISO 9001:2000 certification
standard.

This ISO 9001:2000 quality standard shows that ALINDECO places greater accountability on both executive management involvement and measurable quality objectives. In obtaining the ISO 9001:2000, ALINDECO has demonstrated its ability to consistently provide product that meets customer and applicable regulatory requirements. Furthermore, certification demonstrates that ALINDECO aims to enhance customer satisfaction through the effective application of its quality management system, including processes for continual improvement of the system as well as assurance of conformity to customer and applicable regulatory requirements.

"ALINDECO has always been dedicated to deliver the highest quality products through our internal quality management system processes. We are proud that our processes have been found compliant and stood up to the scrutiny of the ISO 9001:2000 certification standard," said Mr. Menardo R. Jimenez, former president and CEO of ALINDECO. "In obtaining the ISO 9001:2000 certification, it shows the industry that our internal processes have been validated by TUV which shows the predictability of our internal operations and the ability to meet various future customer requirements."

October 2010 - ALINDECO bagged the Re-certification Audit to the new version of ISO 9001:2008 last October 19-20, 2010 by TUV Rhineland. The plant was elated with the auditors’ comment of REMARKABLE IMPROVEMENTS in the major audit areas. Verbatim from the auditors’ reports, “very commendable was top management’s continued commitment and support to sustain the company’s quality management system”, without which, all would be sheer compliance. Best Improved was HR/Training, for competency and training needs identification and verification while the whole manufacturing group showed improvements that were not just for compliance but viability-driven.”



ALINDECO (Albay Agro-Industrial Development Corporation)
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